1. Scope
This policy applies to ScanPlus Member, its website, dashboard, support channels, and product-specific public experiences.
2. Information We Collect
We collect account and organization information required to provide the service. Product operational data may include:
- member profiles and contact details
- membership plans
- membership start and end dates
- payment and pending balance records
- renewal reminders
- staff roles and permissions
Public and support interactions may include:
- masked membership status information
- support form submissions
- website and QR usage diagnostics
3. How We Use Information
- provide and secure the service
- authenticate users and enforce permissions
- process subscriptions and support requests
- send service, verification, receipt, or reminder emails
- diagnose errors and improve reliability
5. Retention and Deletion
Information is retained while an account is active and as reasonably required for security, legal, billing, backup, and operational purposes. Account owners may request deletion subject to applicable obligations.
6. Security
We use access controls, password hashing, encrypted transport, backups, and operational safeguards. No internet service can guarantee absolute security.
7. Your Choices and Rights
Depending on applicable law, you may request access, correction, export, restriction, or deletion of personal information by contacting support.
8. Contact
Privacy questions can be sent to support.scanplus@gmail.com.